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I believe that most of you have been familiar with the features that enterprise 2.0 offers. Even though, we might not really understand of using all of the features. At this chance, I would like to discuss about the benefits and disadvantage of enterprise 2.0. Because, I believe that we need to know the impact that we might get of using it.
Let’s start with discussing about the benefits.
Enterprise 2 .0 benefits are different for organisational and individual.
By implementing enterprise 2.0,
The benefits for Organisation are:
- Increase the quality of sales value
- It can be created by the intense communication between company / organisation with the customer
- Decreases the cost for adopting latest technology and paying staff
- Organisation can save some money that is supposed to be allocated in using the latest technology or hiring new staff.
- Increases in the efficiency of marketing.
- Huge number of people can be reach by maximising the social networking function.
- Decrease the costs that are needed for customer support services.
- Cost that is needed in collecting customer feedback can be saved by ‘new way of communicating’
Mangiuc, D. M. (2009). Measuring web 2.0 efficiency. Annales Universitatis Apulensis : Series Oeconomica, 11(1), 74-74-87. Retrieved from http://search.proquest.com/docview/807501742?accountid=13380
While, benefits for Individual are:
- Every thought can be valued.
- Every Idea that is brilliant can get a support by other people through comment and any supporting features in enterprise 2.0
- Increase the creativity
- People will start thinking of creating something that can bless, help and attract other people.
- The culture of sharing
- Help people to have the habits of sharing and helping other people.
There are many other benefits that we can get from enterprise 2.0. But, we can say that enterprise 2.0 is basically offers Efficiency for organisational and individual. Word efficiency has 2 big elements which are TIME and EFFORT. Here is a video that shows us that mobile devices also have enterprise 2.0 functions.
It is a simple video, that can summarise that enterprise 2.0 bring efficiency through the thing that is ‘always’ in our hand.
In the other side, there are some disadvantages that should be considered by organisation and individual that is using enterprise 2.0.
- New feature requires new learning process.
- In using and maximizing the use of this thing, people need to spend some more time to learn to use enterprise 2.0 for a purpose. Different level of difficulties are determined by the purpose of using enterprise 2.0
- In cyber world, crime is still there to make some trouble in a purpose. Viruses, malware, hacking that can connect to privacy issues are shadowing all the users.
Those are some general disadvantage of enterprise 2.0. Hopefully by knowing the advantage, you guys can maximise the use of enterprise 2.0 and can decrease the disadvantage of enterprise 2.0
If there are some comments, don’t be hesitate to SHOUT it on the comment page. And please give me some advice to improve the next article. Thank You!